FAQ

Frequently Asked Questions

Is Jo Collection safe for sensitive skin?

Yes. Every product is formulated with barrier support in mind and tested on sensitive skin (starting with ours). The Pineapple Peel is self-neutralizing, meaning it exfoliates gently and knows when to stop.

Can I really use the Pineapple Peel every day?

You can. Unlike harsh scrubs or intense peels, this formula is designed for daily, leave-on use. If your skin’s new to exfoliating, start with 2–3 times a week and work your way up. You may experience a small tingle- but no burning!

Do I need to rinse it off?

Nope. The Pineapple Peel is leave-on by design. It self-neutralizes, so it stops exfoliating without water. No rinsing, no burning, no risk of overdoing it.

Why not just use a toner or serum with acids?

Most acid toners aren’t designed to be left on without buffering, and many exfoliating serums are too strong for daily use. The Pineapple Peel is different: it’s calibrated for daily application, self-neutralizes, and includes calming ingredients like squalane, aloe, and green tea to buffer the acids in real time.

How long until I see results?

Most customers notice smoother texture and more glow in the first 1–2 weeks. Deeper results like more even tone and fewer breakouts usually show up around week 4–6 with consistent use.

Is this routine just for women?

No way. Skin is skin! Our minimalist, effective approach works for anyone who wants better skin without the 10-step stress.

What’s the difference between this and other exfoliators?

Three big things:

Leave-on formula (no rinsing)
Self-neutralizing acids that know when to quit
Balanced daily use without irritation or downtime

How do I layer the products?

Super simple:

Cleanse with the Green Queen
Exfoliate with the Pineapple Peel
Moisturize with the Night Cream

Want to add more? Here’s how the Flex Upgrades fit in:

Vitamin C Serum: Apply after the Peel, before the Night Cream (or morning moisturizer) Acts as a hydrating prep, a calming in-between step, or a refreshing finish. Great for dry, sensitive, or reactive skin.
Twin Rose Mist: Use anytime. Before, after, or during your routine for a refreshing hydration boost. Delivers antioxidant defense and glow. Use when skin looks dull or needs a brightening touch-up.
Hand Cream: Keep it in your bag, desk, or nightstand. It’s your routine’s hardest-working add-on. Protects and repairs the most-used skin on your body! A barrier-friendly essential beyond your face.

The Essentials Kit gives you everything you need. The Flex Upgrades are just that: optional, smart upgrades when you want more.

Can I use this with other skincare?

Yes , but we made Jo Collection to be enough. If you want to keep your favorite serum or SPF, go for it. But we’re proud to say: this kit can stand on its own.

Is this just another skincare brand?

No! This started as a family project to fix what wasn’t working.
It’s named after my mom, Joanne, a trained cosmetician who believed in simple, consistent skincare before it was trendy.
She passed down the wisdom. I did the research.
Now it's something we get to pass on: from our family to yours.

What skin types is this best for?

Honestly, most. The formula was tested on dry, oily, sensitive, and combo skin, including those new to acids. It’s ideal for people who want results without the downtime. If you’re dealing with texture, dullness, or occasional breakouts, this is your new go-to.