How our products are made, why it matters, and what we do to protect your trust

At Jo Collection, quality isn’t a marketing line. It’s built into every formula, every batch, and every system behind the scenes. Our products are manufactured inside our family-owned pharmaceutical facility, where we produce both prescription (Rx) and over-the-counter (OTC) drug products.

Operating in a regulated pharmaceutical environment means we follow higher standards than typical cosmetic brands, and we undergo routine, ongoing FDA inspections as part of maintaining our registration.

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FDA Oversight: What It Means and Why It Matters

Our facility is FDA-registered and inspected regularly. In pharmaceutical manufacturing, inspections and observations are normal and expected. Over the years, the FDA has issued our facility inspection observations (Form 483s) and at one point issued a Warning Letter. These findings were addressed promptly, supported by corrective and preventive actions, new procedures, staff training, and strengthened documentation systems.

In the Rx and OTC world, this is part of maintaining a regulated operation. Being inspected is not a sign of a problem. It is a sign that we operate in an environment where oversight is expected and improvements are continuous.

Today, our facility has robust quality systems in place and continues to undergo routine FDA inspection as part of normal operations.

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Our Quality Systems

Even though Jo Collection is a cosmetic line, it benefits directly from pharmaceutical-grade systems used across our facility, including:

Documented Batch Records

Every batch is produced using controlled, traceable, and reviewed records.

Validated Equipment and Processes

Mixing, filling, and packaging equipment are qualified and monitored for consistency.

Ingredient Verification and Traceability

All raw materials are sourced from approved suppliers, with documentation for identity, purity, and safety.

Change Control Procedures

Any modification to a formula, process, or equipment follows a structured review system.

Environmental Monitoring

Production environments are routinely monitored to support product safety and consistency.

Stability Testing

Products undergo stability checks to ensure formula integrity throughout shelf life.

Internal Quality Audits

Our team conducts routine evaluations of SOPs, documentation, and processes to ensure ongoing improvement.

These systems are part of what allows us to manufacture both prescription pharmaceuticals and cosmetic products under the same roof, with the same attention to safety and performance.

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Corrective and Preventive Actions

Following past FDA observations, our facility implemented improvements across key areas such as:

• Updated written procedures to strengthen process control

• Enhanced training for production and quality staff

• Expanded documentation systems to support consistency and review

• Improved process validation frameworks for applicable drug products

• Additional internal auditing to verify ongoing compliance

These steps reflect normal, responsible operation within an FDA-regulated environment. Continuous improvement is part of working at a pharmaceutical standard.

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What This Means for Jo Collection Customers

Your skincare is produced with pharmaceutical-level discipline, including:

• Controlled manufacturing

• Ingredient verification

• Documented processes

• Tight batch consistency

• Strong oversight

• Transparent quality practices

This level of rigor is rare in beauty. For us, it’s simply how we operate.

We take pride in manufacturing our own products instead of outsourcing to unknown third-party labs. We know exactly how every batch is made, by whom, with what materials, and under what controls.

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Our Commitment to Transparency

We believe trust is earned. That’s why we share the reality of what goes into manufacturing your products:

• We are FDA-registered and routinely inspected.

• Past observations were addressed through corrective actions.

• Our quality systems continue to evolve and strengthen.

• Our cosmetic formulas are produced using pharmaceutical-grade controls.

• We are committed to clear communication about how and why our products are made the way they are.

If you ever have questions about our manufacturing practices, ingredient sourcing, or quality standards, we’re always here to answer them.

Quality isn’t just a system. It’s a promise.